What do the v2 remittance advice API error codes mean?
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Scenario | Error details | Remediation steps |
Invalid JSON payload | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0002", "type": "ERROR", "reason": "Invalid JSON payload", "message": "JSON payload is not valid. Verify and correct the JSON payload input and resubmit request." } ] } |
JSON payload is not valid. Enter a valid JSON payload input and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing JSON payload | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0003", "type": "ERROR", "reason": "Missing JSON payload", "message": "JSON payload cannot be null or empty. Enter a valid JSON payload and resubmit request." } ] } |
JSON payload is missing and cannot be null or empty. Enter a valid JSON payload input and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing CustomerGlobalIdentifier | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0010", "type": "ERROR", " reason ": "Missing CustomerGlobalIdentifier", "message": "CustomerGlobalIdentifier is required. Contact TI API Support (https://api-portal.ti.com/support) for assistance." } ] } |
CustomerGlobalIdentifier is required and cannot be null or empty. Contact TI API Support api-portal.ti.com/support for assistance. |
Missing remittanceAdviceNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0020", "type": "ERROR", " reason ": "Missing remittanceAdviceNumber", "message": " remittanceAdviceNumbercannot be null or empty. Enter a valid remittanceAdviceNumberand resubmit request." } ] } |
remittanceAdviceNumber is missing and cannot be null or empty. Enter a valid remittanceAdviceNumber and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid remittanceAdviceNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0021", "type": "ERROR", " reason ": "Invalid remittanceAdviceNumber", "message": "remittanceAdviceNumber cannot exceed 35 characters in length. Enter a valid remittanceAdviceNumber up to 35 characters and resubmit request." } ] } |
remittanceAdviceNumber exceeds the maximum length of 35 characters. Enter a valid remittanceAdviceNumber that does not exceed 35 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing payerNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0050", "type": "ERROR", " reason ": "Missing payerNumber", "message": " payerNumber cannot be null or empty. Enter a valid payerNumber and resubmit request." } ] } |
payerNumber is missing and cannot be null or empty. Enter a valid payerNumber and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid payerNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0051", "type": "ERROR", " reason ": "Invalid payerNumber", "message": " payerNumber cannot exceed 35 characters in length. Enter a valid payerNumber up to 35 characters and resubmit request." } ] } |
payerNumber exceeds the maximum length of 35 characters. Enter a valid payerNumber that does not exceed 35 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
payerNumber not found | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0052", "type": "ERROR", " reason ": "payerNumber not found", "message": " payerNumber cannot be located. Verify payerNumber and resubmit request." } ] } |
payerNumber cannot be found. Enter a valid payerNumber and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing totalPaymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0060", "type": "ERROR", " reason ": "Missing totalPaymentAmount", "message": " totalPaymentAmount cannot be null or empty. Enter a valid totalPaymentAmount and resubmit request." } ] } |
totalPaymentAmount is missing and cannot be null or empty. Enter a valid totalPaymentAmount and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid totalPaymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0070", "type": "ERROR", " reason ": "Invalid totalPaymentAmount ", "message": " totalPaymentAmount cannot exceed 15 characters in length. Enter a valid totalPaymentAmount up to 15 characters and resubmit the request." } ] } |
totalPaymentAmount exceeds the maximum length of 15 characters. Enter a valid totalPaymentAmount that does not exceed 15 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid totalPaymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0080", "type": "ERROR", " reason ": "Invalid totalPaymentAmount", "message": " totalPaymentAmount does not have a valid number format and must be a number. Enter totalPaymentAmount as a numeric value and resubmit request." } ] } |
totalPaymentAmount has an invalid number format. Enter the totalPaymentAmount as a numeric value and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing currencyCode | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0090", "type": "ERROR", " reason ": "Missing currencyCode", "message": "currencyCode cannot be null or empty. Enter a valid currencyCode and resubmit request." } ] } |
currencyCode is missing and cannot be null or empty. Enter a valid currencyCode and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid currencyCode | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0091", "type": "ERROR", " reason ": "Invalid currencyCode", "message": " currencyCode cannot exceed 5 characters in length. Enter a valid currencyCode up to 5 characters and resubmit request." } ] } |
currencyCode exceeds the maximum length of 5 characters. Enter a valid currencyCode that does not exceed 5 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing paymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0100", "type": "ERROR", " reason ": "Missing paymentAmount", "message": " paymentAmount cannot be null or empty. Enter a valid paymentAmount and resubmit request." } ] } |
paymentAmount is missing and cannot be null or empty. Enter a valid paymentAmount and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid paymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0101", "type": "ERROR", " reason ": "Invalid paymentAmount", "message": " paymentAmount cannot exceed 15 characters in length. Enter a valid paymentAmount up to 15 characters and resubmit request." } ] } |
paymentAmount exceeds the maximum length of 15 characters. Enter a valid paymentAmount that does not exceed 15 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid paymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0102", "type": "ERROR", " reason ": "Invalid paymentAmount", "message": " paymentAmount does not have a valid number format and must be a number. Verify and correct paymentAmount and resubmit request." } ] } |
paymentAmount has an invalid number format. Enter the paymentAmount as a numeric value and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing financialDocumentNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0110", "type": "ERROR", " reason ": "Missing financialDocumentNumber", "message": " financialDocumentNumber cannot be null or empty. Enter either a valid financialDocumentNumber and resubmit request." } ] } |
financialDocumentNumber is missing and cannot be null or empty. Enter a valid financialDocumentNumber and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid financialDocumentNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0111", "type": "ERROR", " reason ": "Invalid financialDocumentNumber", "message": "financialDocumentNumber cannot exceed 10 characters in length. Enter a valid financialDocumentNumber up to 10 characters and resubmit request." } ] } |
financialDocumentNumber exceeds the maximum length of 10 characters. Enter a valid financialDocumentNumber that does not exceed 10 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid customerFinancialDocumentNumber | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0160", "type": "ERROR", " reason ": "Invalid customerFinancialDocumentNumber", "message": " customerFinancialDocumentNumber cannot exceed 16 characters in length. Enter a valid customerFinancialDocumentNumber up to 16 characters and resubmit request." } ] } |
customerFinancialDocumentNumber exceeds the maximum length of 16 characters. Enter a valid customerFinancialDocumentNumber that does not exceed 16 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
TI API system error occurred | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0500", "type": "ERROR", " reason ": "TI API system error occurred", "message": "System error occurred. Execution ID: execution-... Contact TI API Support (https://api-portal.ti.com/support) with execution ID." } ] } |
A system error occurred. Contact TI API Support api-portal.ti.com/support and provide execution ID. |
TI API unavailable for scheduled system maintenance | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0510", "type": "ERROR", " reason ": "TI API unavailable for scheduled system maintenance", "message": "This TI API is currently unavailable between $OutageStart and $OutageEnd $timeZoneStr for scheduled system maintenance. Resubmit request after maintenance has ended." } ] } |
The TI API system is currently unavailable due to scheduled maintenance. Re-submit the request after the maintenance has ended. If after the schedule maintenance has ended and issues are still encountered, contact TI API Support api-portal.ti.com/support |
Invalid totalPaymentAmount | { "errors": [ { "errorCode": "ERR-BKG-REMA-API-0511", "type": "ERROR", " reason ": "Invalid totalPaymentAmount", "message": " totalPaymentAmount cannot be less than $0. Enter a valid totalPaymentAmount and resubmit request." } ] } |
totalPaymentAmount must be $0 or greater. Enter a valid totalPaymentAmount and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
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View v2 Backlog remittance API error codes and meanings (part 2 of 2)
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