[FAQ] TI-API: v2 Backlog order/order change API error codes and meanings (part 1 of 2)

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0002",
			"type": "ERROR",
			" reason ": "InvalidJSONInput",
			"message": "JSON input is not valid. Enter a valid JSON input and resubmit request or contact TI API Support        (https://api-portal.ti.com/support for assistance."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0004",
			"type": "ERROR",
			"reason": "Missing CustomerGlobalIdentifier",
			"message": "CustomerGlobalIdentifier is required. Contact TI API Support (https://api-portal.ti.com/support for assistance."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0010",
			"type": "ERROR",
			"reason": "MissingcustomerPurchaseOrderNumber",
			"message": "customerPurchaseOrderNumber cannot be null or empty. Enter a valid customer PurchaseOrderNumber and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0016",
			"type": "ERROR",
			"reason": "Missing customerPurchaseOrderNumber or orderNumber",
			"message": "customerPurchaseOrderNumber or orderNumber cannot be null or empty.  Enter a valid CustomerPurchaseOrderNumber or orderNumber and resubmit request."
		}
	]
}

Invalid customerPurchaseOrderNumber

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0020",
			"type": "ERROR",
			"reason": "Invalid customerPurchaseOrderNumber",
			"message": "CustomerPurchaseOrderNumber cannot exceed 35 characters in length. Enter a valid customerPurchaseOrderNumber up to 35 characters and resubmit the request."
		}
	]
}

customerPurchaseOrderNumber exceeds the maximum length of 35 characters.  Enter a valid customerPurchaseOrderNumber that does not exceed 35 characters and resubmit the request. If further assistance is needed, contact TI API Support https://api-portal.ti.com/support 

Invalid purchaseOrderDate

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0030",
			"type": "ERROR",
			"reason": "InvalidpurchaseOrderDate",
			"message": "purchaseOrderDate does not have a valid date format. Verify and correct the purchaseOrderDate format to YYYY-MM-DD and resubmit request."
		}
	]
}

Invalid CustomerGlobalIdentifier

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0040",
			"type": "ERROR",
			"reason": "Invalid CustomerGlobalIdentifier",
			"message": "CustomerGlobalIdentifier is not valid. Contact TI API Support (https://api-portal.ti.com/support for assistance."
		}
	]
}

Invalid shipToAccountNumber

Invalid endCustomerNumber

Invalid contactName

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0090",
			"type": "ERROR",
			"reason": "Invalid contactName",
			"message": "contactName cannot exceed 40 characters in length. Remove this optional field or enter a valid contactName up to 40 characters and resubmit request."
		}
	]
}

Invalid contactPhoneNumber

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0100",
			"type": "ERROR",
			"reason": "Invalid contactPhoneNumber",
			"message": "contactPhoneNumber cannot exceed 30 characters in length. Remove this optional field or enter a valid contactPhoneNumber up to 30 characters and resubmit request."
		}
	]
}

Invalid contactEmailAddress

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0110",
			"type": "ERROR",
			"reason": "Invalid contactEmailAddress",
			"message": "contactEmailAddress cannot exceed 132 characters in length. Remove this optional field or enter a valid contactEmailAddress up to 132 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0120",
			"type": "ERROR",
			"reason": "Invalid contactEmailAddress",
			"message": "contactEmailAddress is not valid. Remove this optional field or enter a valid contactEmailAddress and resubmit request."
		}
	]
}

Invalid contactEmailAddress

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0130",
			"type": "ERROR",
			"reason": "Invalid customerESignature",
			"message": "customerESignature cannot exceed 60 characters in length. Remove this optional field or enter a valid customerESignature up to 60 characters and resubmit request."
		}
	]
}

contactEmailAddress is not valid.  Enter a valid contactEmailAddress OR leave this optional field blank and resubmit the request. If further assistance is needed, contact TI API Support  https://api-portal.ti.com/support 

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0140",
			"type": "ERROR",
			"reason": "Invalid customerCertificationStatement",
			"message": "customerCertificationStatement cannot exceed 4000 characters in length. Remove this optional field or enter a valid customerCertificationStatement up to 4000 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0150",
			"type": "ERROR",
			"reason": "Invalid customerOrderAttributes",
			"message": "customerOrderAttributes Key and Value cannot exceed 60 characters as the combined total length. Remove this optional field or enter a valid Key and Value pair for customerOrderAttributes up to 60 characters and resubmit request."
		}
	]
}

Invalid customerOrderAttributes

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0156",
			"type": "ERROR",
			"reason": "Missing customerLineItemNumber",
			"message": "customerLineItemNumber cannot be null or empty. Enter a valid customerLineItemNumber and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0160",
			"type": "ERROR",
			"reason": "Invalid customerLineItemNumber",
			"message": "customerLineItemNumber cannot exceed 6 characters in length. Enter a valid customerLineItemNumber up to 6 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0164",
			"type": "ERROR",
			"reason": "Invalid lineItemChangeIndicator",
			"message": "lineItemChangeIndicator is not valid. Enter one of the following valid lineItemChangeIndicator: 'U' for Update, or 'X' for Cancel and resubmit request."
		}
	]
}

Invalid lineItemChangeIndicator

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0164",
			"type": "ERROR",
			"reason": "Invalid lineItemChangeIndicator",
			"message": "lineItemChangeIndicator is not valid. Enter one of the following valid lineItemChangeIndicator: 'U' for Update, or 'X' for Cancel and resubmit request."    
		}
	]
}

Invalid shiptoAccountNumber

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0166",
			"type": "ERROR",
			"reason": "Invalid shiptoAccountNumber",
			"message": "shiptoAccountNumber cannot exceed 35 characters in length. Enter a valid shiptoAccountNumber up to 35 characters and resubmit request."
		}
	]
}

Missing tiPartNumber

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0168",
			"type": "ERROR",
			"reason": "Missing tiPartNumber",
			"message": "tiPartNumber cannot be null or empty. Enter a valid tiPartNumber and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0170",
			"type": "ERROR",
			"reason": "Invalid tiPartNumber",
			"message": "tiPartNumber cannot exceed 35 characters in length. Enter a valid tiPartNumber up to 35 characters and resubmit request." 
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0180",
			"type": "ERROR",
			"reason": "Invalid customerPartNumber",
			"message": "customerPartNumber cannot exceed 35 characters in length. Enter a valid customerPartNumber up to 35 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0190",
			"type": "ERROR",
			"reason": "Missing customerAnticipatedUnitPrice",
			"message": "customerAnticipatedUnitPrice cannot be null or empty. Enter a valid customerAnticipatedUnitPrice and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0200",
			"type": "ERROR",
			"reason": "Invalid customerAnticipatedUnitPrice",
			"message": "customerAnticipatedUnitPrice cannot exceed 12 characters in length. Enter a valid customerAnticipatedUnitPrice up to 12 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			" errorCode": "ERR-BKG-ORDER-API-0210",
			"type": "ERROR",
			"reason": "Invalid customerAnticipatedUnitPrice",
			"message": "customerAnticipatedUnitPrice must be a number. Enter a valid customerAnticipatedUnitPrice using numbers and resubmit the request."  
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0220",
			"type": "ERROR",
			"reason": "InvalidcustomerCertificateOfConformance",
			"message": "customerCertificateOfConformance must be of value 'YES', 'Y', or blank string. Enter a valid value for customerCertificateOfConformance and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0230",
			"type": "ERROR",
			"reason": "Invalid customerItemAttributes",
			"message": "customerItemAttributes Key and Value cannot exceed 60 characters as the combined total length. Enter a valid Key and Value pair for customerItemAttributes up to 60 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0240",
			"type": "ERROR",
			"reason": "Invalid governmentContractNumber, governmentRating, and governmentQuantity",
			"message": "governmentContractNumber, governmentRating, and governmentQuantity cannot exceed 56 characters as the combined total length. Enter a valid governmentContracts / governmentContractNumber, governmentRating, and governmentQuantity up to 56 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0250",
			"type": "ERROR",
			"reason": "Invalid requestedQuantity",
			"message": "requestedQuantity cannot exceed 10 characters in length. Enter a valid requestedQuantity up to 10 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0260",
			"type": "ERROR",
			"reason": "Invalid requestedQuantity",
			"message": "requestedQuantity must be a number. Enter a valid requestedQuantity using numbers and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0270",
			"type": "ERROR",
			"reason": "InvalidrequestedDeliveryDate",
			"message": "requestedDeliveryDate does not a valid date format. Verify and correct the requestedDeliveryDate format to YYYY-MM-DD and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0280",
			"type": "ERROR",
			"reason": "Invalid customerCurrencyCode",
			"message": "customerCurrencyCode cannot be below 3 characters or exceed 5 characters in length. Enter a valid customerCurrencyCode that is between 3 and 5 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-50000",
			"type": "ERROR",
			"reason": "Systemerroroccurred",
			"message": "System error occurred. Execution ID: execution-8405c55b-b05b-44cf-b0b6-75624ff3ce2f-2020.03.26. Contact TI API Support (https://api-portal.ti.com/support with the execution ID."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0290",
			"type": "ERROR",
			"reason": "Invalid customerPurchaseOrderNumber or orderNumber",
			"message": "customerPurchaseOrderNumber or orderNumber is not valid. Enter a valid CustomerPurchaseOrderNumber or orderNumber and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0300",
			"type": "ERROR",
			"reason": "Invalid orderNumber",
			"message": "orderNumber cannot exceed 10 characters in length. Enter a valid orderNumber up to 10 characters and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0310",
			"type": "ERROR",
			"reason": "System Error Response",
			"message": "System error occurred. Execution ID: execution-8405c55b-b05b-44cf-b0b6-75624ff3ce2f-2020.03.26. Contact TI API Support (https://api-portal.ti.com/support with the execution ID."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0320",
			"type": "ERROR",
			"reason": "TI API is temporarily unavailable",
			"message": "This TI API system is currently unavailable between yyyy-mm-dd ##:##and yyyy-mm-dd ##:##CST for scheduled maintenance. Resubmit request after maintenance has ended."
		}
	]
}

Missing requestedDeliveryDate 

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0330",
			"type": "ERROR",
			"reason": "MissingrequestedDeliveryDate",
			"message": "requestedDeliveryDate cannot be null or empty. Enter a valid requestedDeliveryDate and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0340",
			"type": "ERROR",
			"reason": "Invalid requestedDeliveryDate",
			"message": "requestedDeliveryDate must lie within 5 years from current date. Verify and correct the requestedDeliveryDate and resubmit request."
		}
	]
}

{
	"errors": [
		{
			"errorCode": "ERR-BKG-ORDER-API-0350",
			"type": "ERROR",
			"reason": "Invalid customerCurrencyCode",
			"message": "customerCurrencyCode specified must match the customer profile currency. Enter a valid customerCurrencyCode and resubmit request."
		}
	]
}