• State TI Thinks Resolved
  • Locked Locked
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 2 subscribers
  • Views 282 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

TI-API: Different shipping name

Taku Murayama
Intellectual 1400 points
Part Number: TI-API

Where can I change the destination name when I make a purchase using TI-API? And how can I set it up if I want to use it differently?

  • 0
    TI__Genius 9365 points

    Taku - can you share what API you are using as you are an internal TIer- are you asking for yourself and what APP may you be using or may you be representing a customer.  As we have different versions of Order APIs on our portals (TI.Store, v1, v2, backlog, etc.) I want to share the correct information with you.

  • 0 in reply to Tammy Rawdon
    TI__Genius 9365 points

    As I do not know which API you are using to order within our system - you will need a myTI  personal account or a myTI Company Account - see if this is of any help - it shaers how to changed addres for myTI company account.

      • How do I add, edit or delete an address for a myTI company account? 

      • Only those in an administrator or buyer role can add, edit or delete addresses. To do so:

        1. Log in to your myTI company dashboard.
        2. Under Order Preferences, select Addresses.
        3. On the Addresses page:
          • To add an address, click the Add New button in the upper right-hand corner.
          • To edit an existing address, click the Pencil icon. (Note that editing an address used in one or more checkout profiles will affect each of those profiles.)
          • To delete an address, click the Delete icon.
        4. Return to your myTI company dashboard.
        5. Under Order Preferences, select Checkout Profiles.
        6. In the Status column, confirm that the addresses you added or edited are Complete.

      • Why are some fields grayed out when attempting to edit an address on a myTI company account?

        Only those in an administrator or buyer role can edit addresses, but because some address fields are connected to a checkout profile with specific region, state or province tax or value-added tax requirements, it is not possible to edit them.

        You can create a new checkout profile with an updated address or copy an address from an existing checkout profile. To do so:

        1. Log in to your myTI company dashboard.
        2. Under Order Preferences, select Addresses.
        3. On the Addresses page, find the address that you wish to copy.
        4. Click the Copy icon, which looks like a piece of paper.
        5. Confirm that the copied information is correct on the Copy Address page and click Save.

        How do I choose a different address in a specific checkout profile?

        If you are in an administrator or buyer role:

        1. Log in to your myTI company dashboard.
        2. Under Order Preferences, select Checkout Profiles.
        3. On the Checkout Profiles page, under the Name column, select the checkout profile that you want to change.
        4. On the Edit Checkout Profile page, hover your mouse next to the words “Shipping and Billing Address” until you see the Pencil icon.
        5. Go to the Shipping Address or Billing Address fields and select a different address from the drop-down menus. You will only be able to select addresses from the region you have selected previously for this profile.
        6. Return to your myTI company dashboard.
        7. Under Order Preferences, select Checkout Profiles.
        8. In the Status column, confirm that the checkout profile is listed as Complete. An Incomplete status would indicate that one or more of the fields that you edited is missing or creating an error.

**Attention** This is a public forum