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TI-API: Error when trying to create a backlog order

Part Number: TI-API

I can authenticate successfully, and I include that bearer token in the authentication for my backlog order create call.  I get the following response when I try to create an order:

"fault": {

        "faultstring": "Invalid API call as no apiproduct match found",

        "detail": {

            "errorcode": "keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"

        }

    }

I've searched this forum and haven't seen a solution mentioned that seems to apply here.  They all either refer to v1 authentication vs v2 and I'm not sure what that means, or were closed after a private conversation with the user.

  • Hi Seth,

    It looks like your company has apps for the TI store API, pre-production backlog API, and production backlog API.

    In the API logs I can see that you have had several successful transactions with the store API after authenticating, but I don't even see a successful authentication attempt for either of the backlog APIs.

    Can you send me in a private chat what key you are authenticating with?

    Best regards,
    Paul

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