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TI-API: encounter 500 issue when try to retrieve order status

API V2
encounter 500 issue when try to retrieve order status, pls help to check how to resolve it?

  • There was a configuration issue that was causing a 500 error when retrieving v2 backlog order details in the sandbox environment. That issue was resolved this morning, and now I see that you have received several successful responses since.

    I'm closing this thread as resolved, but please let us know if you have any more trouble.

    Best regards,
    Paul

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