TI-API: TI-API: Need help authenticating to Backlog Sandbox

tomoyuki_nakayama

Prodigy 20 points

Part Number: TI-API

Dear Support Team, Can you please tell me the cause of the error?

I executed the API from the following URL, but I received a response with a 401 error.

api-portal.ti.com/.../backlog-order-api

Servers: https://transact-pre.ti.com/v2 - External Pre-Production API Gateway

I am using the ID and secret of the Backlog API, and the shiptoaccountnumber that was notified.

401 Error: Unauthorized

{
  "fault": {
    "faultstring": "Invalid API call as no apiproduct match found",
    "detail": {
      "errorcode": "keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"
    }
  }
}

12 months ago

+1 Faye Rainey 12 months ago

TI__Genius 14886 points

Hi Nakayama-san,

What I see on our side is that you are trying to use your "production" ID and secret in the https://transact-pre.ti.com/v2 environment. Please re-confirm that you are using your "test" ID and secret. Thank you.

Regards,

Faye

+1 tomoyuki_nakayama 12 months ago in reply to Faye Rainey

Prodigy 20 points

Hi Faye-san

I have confirmed with the PIC and was able to authenticate successfully using the test ID and secret. Thank you very much.

Best Regards,

Nakayama

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TI-API: TI-API: Need help authenticating to Backlog Sandbox