TI-API: Error codes "TI-API-40002" and "TI-SOR-50000" in Order Retrive

edpsinfo

Part Number: TI-API

Tool/software:

When executing the Backlog API's ORDER RETRIVE, the following two errors were returned.

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CODE: TI-API-40002
TYPE: ERROR
REASON:
MSG : Invalid JSON input.Invalid JSON input. Correct the JSON input and retry or conta
ct TI API Support api-portal.ti.com/support for assistance.

CODE : TI-SOR-50000
TYPE: ERROR
REASON:
MSG : System error occurred. Execution ID: execution-4d49bde5-0868-4efc-b66c-2ce5048d8
ecc-2024.05.28 . Contact TI API Support api-portal.ti.com/support with t
he execution ID.
-----

please investigate.
orderNumber：1022721638

10 months ago