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SN65LVCP114: Eye Diagram Failed

Part Number: SN65LVCP114

Hi expert,

Customer used SN65LVCP114 with QFSP and report some failures with abnormal eye diagram are detected while running 15mins into the Burn-In test (45±5C); fall-out rate 4/37.

They did IC swap test and found out the symptom is followed the chip.  Below are additional notes for your reference. Would you please have a look and advise what might be possible causes and how to resolve it? 

Failed unit:

Just use lane1 data to be our reference.

100G dummy load: eye U+D = 300mV

40G dummy load: eye U+D = 244mV

Good unit:

Just use lane1 data to be our reference.

100G dummy load: eye U+D = 313mV

40G dummy load: eye U+D = 325mV

NAPANOOK Saturation port 1 RX fail.pdf

Thanks,

Allan