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TCA9555: TCA9555PWR I2C control issue

Part Number: TCA9555

Hi Team,

My customer would control TCA9555PWR with I2C command below, 

I2C address is 0x20 [A2:A0] connect to "low" 

Customer send I2C data 0xFF to Port 0 and Port 1, but the output port is still stay at "low"

Would you help check if any mistake with I2C command ?

Thanks & Regards

Eddie