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TMDS341: Input signal resolution

Other Parts Discussed in Thread: TMDS341

Hellow.

I have a question about TMDS341.

device:TMDS341PFCR

Application:Monitor

System
DVI input ⇒ TMDS341 ⇒ MST3367CMK 

Phenomenon

1280x1024 10bit 60hz
A picture does not come only out of this setup.
About other resolution, it is normal.

Question
Has such a phenomenon occurred other customers?
Please teach me the measure method.

Thank you.