Linux/TUSB4041I: Ubuntu 14.04 Recognize Problems

Hello Carlos,

The TUSB4041I is fully compliant with the USB2.0 specification; and as such, it enumerates as a USB Hub class device. Hence, when connected to the host, inbox drivers would automatically be loaded and the device should work without hassle or further user interaction. That applies for Windows, Linux and all other major operating systems.
So you shouldn't need to be doing anything, besides plugging the device in, to make it work on Linux.

I am wondering if this could be a problem with your host controller hardware or driver issues on your platform. Have you tried using any other USB hubs?

Regards,
Jorge

Hello Jorge,

I've tested with a commercially available generic Hub a MITSAI that has inside a Terminus Tech FE2.1 Hub and it works perfectly, like my device in Windows... This is really frustrating because all the HW parts are verified when it is working under Windows. Is this assumption correct?

The platform is an ODROID device, but it was tested also in a Laptop.

I have some LOG 
From Texas Hub :

Bus 003 Device 022: ID 0903:9821
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x0903
idProduct 0x9821
bcdDevice 1.00
iManufacturer 0
iProduct 0
iSerial 1 914C050EC026
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 255
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 4
wHubCharacteristic 0x000d
Per-port power switching
Compound device
Per-port overcurrent protection
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x02
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0103 power enable connect
Port 2: 0000.0301 lowspeed power connect
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 42
bNumDeviceCaps 3
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000006
Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 10 micro seconds
Container ID Device Capability:
bLength 20
bDescriptorType 16
bDevCapabilityType 4
bReserved 0
ContainerID {19c490c0-19c4-90c0-19c4-90c019c490c0}
Device Status: 0x0001
Self Powered

MITSAI Terminus HUB: (in this test i plugged the Texas Hub into mitsai and the Texas hub appear as indicator where i think it should have high speed):

Bus 003 Device 031: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 2 TT per port
bMaxPacketSize0 64
idVendor 0x1a40 Terminus Technology Inc.
idProduct 0x0201 FE 2.1 7-port Hub
bcdDevice 1.00
iManufacturer 0
iProduct 1 USB 2.0 Hub [MTT]
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 41
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 1 Single TT
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 2 TT per port
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 7
wHubCharacteristic 0x0088
Ganged power switching
Per-port overcurrent protection
TT think time 8 FS bits
Port indicators
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 100 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.1103 indicator power enable connect
Port 3: 0000.0503 highspeed power enable connect
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Port 7: 0000.0100 power
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered

Sorry for the long post

Thanks for your help,

Regards,
Carlos

Carlos,

From the log I can see the TUSB4041 is being enumerated as a full-speed hub. That shouldn't be happening unless connected through another full speed hub.

Have you tried multiple units to discard this particular unit was damaged?
Have you tried using an evaluation module from TI? Have you checked signal integrity on the upstream port?
Would it be possible for you to provide your schematics so I can review?
Can you use USBview to check the descriptors on Windows to make sure the device is being enumerated as a HS hub?

Regards,
Jorge