Part Number: ISOW7741
Other Parts Discussed in Thread: ISOW7844,
We recently received samples of the ISOW7741 as a potential replacement for the ISOW784X family. We used jumper wires on an existing board with the ISOW7844 footprint to power the ISOW7741 DC/DC converter for very basic EMC comparison testing. With the digital isolator pins disconnected/floating (VIO, EN_IO1/2, and all digital channels), we measured 5V on the secondary/isolated side despite inputting 3.3V at VDD, pulling EN_DCDC to VDD, connecting Visoin to Visoout, and shorting VSEL to GND2.
After pulling the chip off the board and powering it directly from a 3.3VDC power source (bypassing all of the input/output caps, ferrites, etc), we couldn't get more than 0.8V on the isolated side. We reconnected the full circuit (digital isolator included) to our test board, but now we are measuring 0.8V between Visoout and GND2. The final circuit is included below: existing PCB circuit in red, remaining connections completed using jumper wires.
Any idea why we can't seem to get 3.3V at Visoout?

