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ISO7742TB-Q1: ISO7742 not driving Isolating transformer

Part Number: ISO7742TB-Q1
Other Parts Discussed in Thread: ISO7742

I have designed a PCB using the ISO7742TBDWRQ1 and the Wurth 760390015 transformer and have followed the data sheet and application notes on the design but the ISO7742 pin 1 and pin 2 do not oscillate and are fixed at 3.3v.

The power supply to the device is 3.3V and I have verified this on the board.

I have checked all connections and layout and cannot see any obvious problems. Each of my boards contain 2 of these circuits and I have so far tested 2 boards and non of the ISO7742 devices are operating.

The only thing I can see is that at the moment the INA, INB are floating and measure about 3V but according to the data sheet this should be OK?

DO you have any ideas as to why these are not working?

ISO7742.pdf