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LAUNCHXL-F28027F: DRV8323 motor driver, motor does not turn

Part Number: LAUNCHXL-F28027F
Other Parts Discussed in Thread: DRV8323

Hi, I am using the DRV8323 as a motor driver alongside the F28027f to drive this motor (https://store.tmotor.com/goods-856-RI50+KV100.html). I've followed the setup guide that is provided on the product page to set up INSTASPIN for the drv8323 and I was running lab 2b to go through the motor identification process and to spin the motor. Running the motor at 24V power supply. However during the motor ID process the motor does not spin and only vibrates, this vibration only increases when i start to run the motor at 200rpm. 

below is my user.h file


what's baffling is that i've tried the same driver and motor on the F28379D using a simulink solution and the motor works perfectly fine, but i would like to move away from using such a solution.