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TMS320F28379D: XDS100V2 onboard probe communication

Part Number: TMS320F28379D
Other Parts Discussed in Thread: C2000WARE

I have a problem for connecting to the respective launchpad using the USB port to the XDS100V2 onboard probe.

Windows recognizes the board but after connecting nothing else happens and apparently no driver is installed. LEDs D7 and D8 light shortly after connection in blue and read, respectively, and D1 keeps lit in green. But no demo application is started nor LEDs 10 and 11 blink showing device is not active. S1 is positioned in up-up-down and also tried with J1 open and plugged, as advised by your support.

Please let me know how to proceed further.

Thanks.