Part Number: TMDSCNCD28388D
Hello,
After receiving the part, we have found that it does not work.
Thank you in advance.
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Part Number: TMDSCNCD28388D
Hello,
After receiving the part, we have found that it does not work.
Thank you in advance.
David,
Can you please provide an image of the connections made while attempting to power the device?
Please note that this is an isolated design with several power domains.
Thanks,
Cody
David,
thanks for the photos, it does appear that D5, the power good LED, is not illuminated. Have you previously connected to, or used this controlCARD?
Do you mind verifying the voltages at TP7,TP8,TP9 with respect to TP10 or other device ground? Ground pins on the docking station may be utilized as the grounds of both boards should be joined.
Please note that the emulator's USB cable is not connected, so you would be unable to connect and program even if the device has power correctly applied.
Regards,
Cody
Hello,
No, we have not connected it to a different site. It has only been connected to the one in the photo.
Voltages are 0.
The integrated in the photo (I think it's U15) is burnt.
Hello,
What do you think might have happened? Can this problem be solved?
Thanks in advance.
Best regards.
David,
sorry for the delay. Assuming this was purchased from the TI.com store then:
If you wish to have a return please start the return process here https://www.ti.com/productreturns/docs/createReturn.tsp .
Additionally, in the form please reference this post as your 'approval' for return.
If you purchased though another source please follow their return flow.
Regards,
Cody