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TMS320F28034: ADC offsets by temperature

Part Number: TMS320F28034


Tool/software:

Hi experts,

My customer is testing ADC's consistency at different temperate. The datasheet says the temperature coefficient is -50/-20 ppm/C 

When the temperature difference is 50C, the ADC difference should be 50ppm/C * 50 =  2.5/1000. 

However, my customer measured a 1.95 V reference using ADC under a 50C temperature difference, and observed a 20 ADC counts different, which 20/4096 = 5/1000, twice the expected value.

Is any explanation for this observation? Is there any method to decrease the difference caused by temperature?

Regards,

Hang.