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C2000WARE: can not download c2000ware

Part Number: C2000WARE

Tool/software:

Hi guys, i just want to download c2000ware to develop F28388D board, i select "civil" and "yes" for I CERTIFY ALL THE ABOVE IS TRUE,  but my request is denied. what's wrong? I just want to use F28388D to develop a ethercat slave board