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LAUNCHXL-F280039C: CCS can not work on Huawei PC computer?

Part Number: LAUNCHXL-F280039C
Other Parts Discussed in Thread: UNIFLASH

Tool/software:

Hi Experts,

I am asking for my customer here.

CCS8.0 CCS10.0 CCS12.0  can not work on Huawei PC computer? Could you give us suggestion or dir?

When they open CCS on their PC Huawei Computer, it failed as below:

When they open UniFlash Tools, it failed to detecting any devices here.