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TMS320F28374S: PWM period and count values doubt

Part Number: TMS320F28374S

Tool/software:

Hi, 

Just one doubt about PWM period and count values.

In the application code, customer uses PWM base address and offset to get the value of period and count registers, like value=*(0x00004000+0x63).

PWM is up-down mode, with shadow load when count equals to zero.

My question is: what can customer read in value? The active period register value, or shadow value.

We found an issue, without phase shift, customer uses that way to read period and count. Count value is larger than period. 

as the issue is very hard to reproduce. There's no way to read the period and count registers through normal register name. 

Thanks a lot.

Br, Jordan