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TMS320F28P550SJ: Launchpad does not connect

Part Number: TMS320F28P550SJ

Tool/software:

I have purchased F28P55x launchpad on TI's website and tried programming my first project and it does not connect. It flags error while test connect. I tried connecting serial port on Putty too I could see the analog value being displayed but not TI logo.

here is the error:

please help me resolving this issue.

Regards,

Rajesh.