I am having some difficulty working with the Insta-SPIN lab 5e. I am unable to increase the bandwidth high enough to hold the shaft when I try to turn it by hand without it becoming unstable. I've tried both with the parameters identified by InstaSPIN and with the parameters I was given by the motor manufacturer and gotten the same result. I have also tried this with Forced Angle turned off (as instructed in the lab) and turned off and gotten similar results.
Any suggestions on what I should look at?
I have also noticed that when I am turning the motor shaft by hand the current from my power supply is not nearly the rated current of the motor. (only around 20%).