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f28035 jtag connection failure XDS100v2

It is a custom board with tms320f28035pag, 64 pin device. When trying to connect it gives error message as below

"C28xx: Failed CPU Reset: (Error -1137 @ 0x0) Device is held in reset. "

"Take the device out of reset, and retry the operation. (Emulation package 5.1.507.0) "

...

Power supply and connections (JTAG RST, TMS etc) are verified and OK.

What could be the (typical) reasons for this?

Thanks in advance

VCA