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Unable to connect to F2808 DSC using SDFLASH utility

I am working with F2808 DSC for serial flashing of code. I followed the procedure mentioned in the reference guide " TMS320F28xx SDFlash Serial RS232 Flash Programming Reference Guide" But eventhough i am unable to connect to the DSC . I tried the same thing with the eval kit also, by changing the boot rom to SPI , even then also the result is same. Can you guys help to resolve this issue?