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[PLC_Modem] C2000 PLC Modem Kit. (TMS320F28335)

Other Parts Discussed in Thread: TMS320F28335

Dear Sir,
 
I received the CD from the agent of TI in Taiwan and only a file was inside. The name of file is "Texas Instruments Prime Development Package V3.0.exe".
Is it correct? The label of the target board is "Texas Instruments - Power Line Comms dock.  [Rev. C-2]" with TMS320F28335 DSP card.
 
After I executed the .exe file and installed into my computer, I found that some files and data which I need have not into the installed directory.
How do I get the support if I have the problem about PLC? My mail was rejected for sending to e-mail: plc_modem_support@list.ti.com or plc_support@list.ti.com
Thanks for your reply.
Best Regards,
KC