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C2000-GANG: C2000-GANG - Error in Self test: Image Flash Access

user4047460
Prodigy 30 points
Part Number: C2000-GANG

Hardware rev:1.04    made in Canada, SN:1603-0032,   date    2016/10/03

Using a brand new C2000-GANG. Running Selftest, based on user guide, we would expect the Image Flash access line to be:

---- Image Flash Access (get ID) 0x02 ( 0x01 to 0x02) Result: 0x01 ... >> OK <<

However, I saw this error instead:

189: Image Flash Access (get ID)   0x0002   (0x0001  - 0x0002)  Result:  0x03     ... >> ERROR <<

At end of test log, there's this message:

* Test failed!! 1 error(s).

Is this normal for a brand new C2000-GANG?

  • 0
    Expert 2200 points

    Make sure that you have the latest software. The hardware version is 1.04 (the latest hardware version), but the software used for testing was old, where the internal memory ID type was 1-2 only. The latest hardware uses newer memory with ID = 3. That memory ID=3 is accepted with the latest software only.

    Best Regards,

    Gregory Czajkowski,
    Elprotronic Inc.

  • 0 in reply to Gregory Czajkowski
    Prodigy 20 points

    Gregory,

    I am getting two errors when I run the Self Test.    

    === C2000-GANG Self test results ( Friday, February 17, 2017,  07:46:05 ) ===

    Adapter SN ------:  16030091

    Hardware --------:  C2K :  01.04

    Access key ------:  C2000 - Gang Programmer

    Silicon Number --:  8426 1147 0D00 2300

    API Firmware ----:  C2K-Gang   AC28:  01.00.06.00

    BOOT Firmware ---:  G430BOOT   B430:  01.00.02.00

    GUI Software ----:  C2000-Gang-GUI   G28x:  01.00.06.00

    DLL Software ----:  C2000-Gang-DLL   D280:  01.00.06.00

    ================ Test results =============

    No.       name                  parameter       limits               result         status

    118: BSL RX bus (#1 HIGH)          0x0001   (0x0001  - 0x0001)  Result:  0x00     ... >> ERROR <<

    ...

    189: Image Flash Access (get ID)   0x0002   (0x0001  - 0x0002)  Result:  0x03     ... >> ERROR <<

    ============== Finished =================================
    * Test failed!! 2 error(s).
    =========================================================

    In your reply above, you mention to use the latest software. What's the latest software revision?

    Will a newer software fix the Image Flash Access Error?

    What's causing the BSL RX bus (#1 HIGH)

    Thanks in advance.

    Noe Gutierrez

  • 0 in reply to Gregory Czajkowski
    Prodigy 20 points
    I figured out that leaving the 14-pin JTAG connector plugged into the Gang Splitter was generating the BSL RX bus (#1 HIGH) error. Removing the JTAG connector from the Gang Splitter fix that error.
    However, the self test still fails due to Image Flash Access (get ID) error.
  • 0 in reply to Noe Gutierrez Jr
    Expert 2200 points

    The latest software is 1.0.6.4. It will be released soon.
    Gregory Czajkowski

  • 0 in reply to Gregory Czajkowski
    Prodigy 30 points
    Hi Gregory,
    could you tell me when the 1.0.6.4 software will be released ?

    we are forced to stop production,so Urgent.
    thanks in advance.
  • 0 in reply to Gregory Czajkowski
    TI__Expert 3515 points

    Hi Gregory,

    Could you help update when we can get the 1.0.6.4 release? Customer waits for the tool for their production. 

  • 0 in reply to LLouis
    Expert 2200 points

    Below is the link for C2000-GANG software

     

    http://content.elprotronic.ca/C2000-GANG-1v070-Setup.zip

     

    In the next week the package will be also available on TI website.

     

    Best regards,

    Gregory