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TMS320F28379D: USB example code question

Part Number: TMS320F28379D
Other Parts Discussed in Thread: CONTROLSUITE

Hi,

my customer is testing USB module of 28379d control card, when he tests the bulk codes shown below, the board can communicate well with the computer. So the hardware should be fine.

D:\controlSUITE\controlSUITE\device_support\F2837xD\v210\F2837xD_common\tools\usb_bulk_example\Release\usb_bulk_example

but when he tests the example code below, the MCU can get message sent by the computer, but the computer cannot receive any message from the MCU.

D:\controlSUITE\controlSUITE\device_support\F2837xD\v210\F2837xD_examples_Cpu1\usb_dev_serial

It's impossible to rely on the scope to measure the signal on D+,D- because their will always be high frequency signals when they are not communicating.

Can anyone help on this case?

Another question is that do we have any example code for bootload from USB? The customer wants to download codes to MCU from USB.

Thank you.