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TMDSCNCD28035ISO: Connection error to control board

Part Number: TMDSCNCD28035ISO
Other Parts Discussed in Thread: CONTROLSUITE

I am getting the below message when I start the Insat SPIN-BLDC GUI as a part of Control Suite. 

 Hello,

Next, I tried to set up the port configuration through the wizard as the hardware setting manual suggests. I set the same comport as in my windows device manager for the XDS100 Class USB Serial Port but still I am not able to connect to the control board. below is the error message which I am getting.

For completion here is my device manager setting for the port being used by the Insta SPIN BLDC application

What are your thoughts on this issue? Could you give me some helps?

Best,

Marco