• State Resolved
  • Locked Locked
  • Replies 10 replies
  • Subscribers 83 subscribers
  • Views 3912 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS/TMS320F280048: C2000Ware installation is not picked up by CCS

PRS
Intellectual 2285 points

Part Number: TMS320F280048

Tool/software: Code Composer Studio

CCS version 8.2

C2000ware Version - 1.00.05

My customer is trying to import a project which relies on the C2000Ware installation.

They have installed the C2000Ware separately via the web. 

When they right click the project-> properties and select the products tab - they see a checkbox next to "Unknown"->1.00.05. While trying to build the project, CCS throws an error saying "C2000Ware_software_package not installed or the right version not available". 

We have verified that the C2000ware does exist. 

Going to Windows->Preferences->CodeComposerStudio->Products does not show the C2000Ware in the Installed Products tab. Clicking on Rediscover does not find it either. 

Another item to note is that when they try to go via Resource Explorer to see C2000Ware and install, the default install dir shows as c:\ti whereas the offline installation default is c:\ti\c2000. 

Trying to brute-force the linked resources variables for C2000 within the project settings does not help either. 

I have asked them to uninstall and reinstall C2000ware to see if CCS can pick it up and will update on results tomorrow. 

Has anyone seen this issue and know how to resolve this? any other place I may have missed? 

Thanks,

Prasanna.

  • 0
    TI__Mastermind 20662 points
    Prasanna,

    Which project in C2000Ware are they trying to import? The software product should not prevent an example project from building.

    It seems that the CCS has not discovered that version of C2000Ware on the machine. Can you check the product discovery path and make sure that the path to the C2000Ware installation location is added in that field. Since the product is not listed in "Installed products" I would assume that the user installed it to location that is not on the discovery path.

    Regards,
    Ozino
  • 0 in reply to Ozino Odharo
    TI__Intellectual 2285 points

    Hello Ozino,

    They are trying to import their project which was created with the C2000Ware separately.
    The installation happened in the default folder (C:\ti\c2000); but CCS did not pick it up. We tried to point the C2000_ variables to the actual folder within the Project settings -> Resources -> Linked Resources setting area and the project still complained that the software package was not installed.
    We also tried to force CCS to residscover and it did not pick up the installation.

  • 0 in reply to PRS
    TI__Mastermind 20662 points
    Prasanna,

    That seems odd. Can you send a screen shot of the error message you are observing. Make sure that the engineers update the project include options and file search path for any updated linked resources.

    Regards,
    Ozino
  • 0 in reply to Ozino Odharo
    TI__Intellectual 2285 points

    Here is the screenshot. 

    Is there an easy way to update the following?

    Make sure that the engineers update the project include options and file search path for any updated linked resources.

    we tried to refresh the env variables to point to the right folder, but not sure where all this needs to be done. 

  • 0 in reply to PRS
    TI__Mastermind 20662 points
    Can you send a screenshot of the Products window (Windows-> Preferences -> Products). The missing links can manually resolved by right-clicking on the project name and selecting Properties. Then navigate to build, c2000 compiler, Include Options. Make sure the search paths listed in this window can be resolved. repeast the same for the files search path under C2000 Linker, File Search Path.

    Additionally, the last warning tells me that the path to C2000Ware on the machine is not correct since it cannot resolve that path.

    You can also try to import the hrpwm example standalone that you are using and compare the 2 projects for the linker resources and include options.

    If the issue abou the missing products persists, I would try using a different version of CCS and installing C2000Ware and trying again.

    Regards,
    Ozino
  • 0 in reply to Ozino Odharo
    TI__Intellectual 2285 points
    I will ask my customer to send that additional screenshot. I was also going to have them try to import a stock example and than add their files. we have a meeting setup for Monday and I will update this post after that.
    Thanks for your help.
  • 0 in reply to PRS
    TI__Mastermind 20662 points
    Prasanna,

    Having them import a working example then adding support on top of that should be a good way to proceed.

    Regards,
    Ozino
  • 0 in reply to PRS
    Prodigy 10 points

    Hello Prasanna,

    Please find the snapshot from the products window from CCS as it stands installed with V 8.2.0.

  • 0 in reply to Amshumaan R Kashyap
    TI__Mastermind 20662 points
    Prasanna,

    Any progress on this issue?

    Regards,
    Ozino
  • 0 in reply to Ozino Odharo
    TI__Intellectual 2285 points

    Ozino,

    we were not able to correct the default install paths. But by importing a working example, we saw that the c2000ware worked fine. While importing the project, we unchecked the "Product requirement" within the project properties and got it to compile and build fine. 

    So, their project is building fine now, but there is still an issue with CCS identifying the installation correctly. 

    we can close this post for now. 

    Thanks,

    Prasanna.