Test Post

Tomas,

Replying back to see if this gets sent to the correct email address.

Best,
Matthew

Sorry Matthew but I didn't receive any e-mail... I'll ask the administrator of the mail server from my previous company to see if they received something.

Tomàs

Hi Tomàs,

Matt is out of office until Tuesday. He will work on it once he is back in office.

Tomas,

I'm not sure what this issue could be if we still are seeing the same behavior. I believe I sent you a higher level link for TI support in general, they likely will need to become involved to recitify any general issues we see with the forum and your profile.

Best,
Matthew

OK, let's see if they can find what's wrong.

Thanks for your kind support.

I received an e-mail asking if my problem was solved. No, it didn't. I still receive the notification e-mails in my old e-mail.

Tomàs

Tomas,

Let me see what I can do to escalate.  

Best,

Matthew

Hi Tomas Lledo10 (4553628) , It would seem you have a different email address associated to your E2E account then you log in with. You need to login with the @upc.edu email address. Once you do that, click on your avatar, then Settings and go back to your myTI settings and update your email address to what you want it to be. What email address are you wishing to use? Similarly, I think you have an even older account associated to an @gmail.com email address.

Hi William,

I always login with tomas.lledo@upc.edu. I checked the information that appears in the settings of my account and it is as well tomas.lledo@upc.edu. I wish to use this address. However, I keep receiving the e-mails to my old e-mail, tomas.lledo@teknocea.cat.

I attach two screenshots of the actual settings without changing anything.

Regarding the old account, I only used it some time ago because I was working on some personal projects not related to my actual position.

Best regards,

Tomàs