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TMS320F28388D: Example "can_ex5_transmit_receive" sometimes stuck in "CAN_initRAM" sometimes not

Part Number: TMS320F28388D

Hi expert,

Both my customer and I find example code "can_ex5_transmit_receive" sometimes get stuck in while loop locateded in "CAN_initModule" - "CAN_initRAM". We are testing with TI F28388D control card. (RAM configuration) 

We can solve this issue by power off the board and power on it again.

May I know what could be the root cause for this?

Thanks

Sheldon