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TMS320F28388S: C2prog issue for TMS320F28388S

Part Number: TMS320F28388S

Hi Team,

My customer use C2prog SCI mode to ease and  program F28388S, there is no problem for CPU1, but for CM flash, for the first time to program an empty chips, it is also no problem, but for the second time and later, there will have the error as showed below which say fail to erase. if they use CCS with JTAG to program the device again, it is also ok and program successfully. 

Anything wrong for the C2prog to program F28388 CM core's flash?