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TIDM-TMS570BMS: Unable to open COM port

Part Number: TIDM-TMS570BMS

Dear team,

I have a similar issue.

I made the appropriate modifications to the TMS570 board so that it connect to the EM1402EVM board (removing R8 and R9 and connecting them to J4-1/J4-2).

When it came time to launch the bq76PL455_GUI, I keep getting the same message. Please help me fix this error.

Power supply mode: external power supply and battery pack are not connected