MSP-EXP430F5529LP: Launchpad not connecting to my computer anymore

Hi, Could you please change another USB cable or another PC to try connection again. this ABA test is helpful to isolate the issue. Thanks!

I already have changed cables and ports on my laptop (2 of each). I confirmed they all were working by plugging them into a different device.

Hi Katherine,

From the picture of launchpad, There is no obvious damage on the components and board.

Your feedback "I confirmed they all were working by plugging them into a different device." Do you mean the launch pad can work normally when you change the cable or change another port of your 2018 MacBook pro?

Thanks!

No, the launchpad doesn't work on any of them. I meant I confirmed the ports and cables work on another device.

Hi Katherine

I think this launchpad has been damaged. I have contact with customer support team to check how to handle this. Thanks!

Thank you, Xiaodong. Will I be contacted on this thread or will someone reach out to me? 

Hi Katherine

May I know when and where you bought this launchpad? you can contact with this channel. At the same time, I have contact with customer support team to check how to handle it. Thanks!

I bought it on from this website on August 27