Hi Expert,
My customer is using DR8718-Q1 in their project. They use the channel 1 to control the external power release motor. You can find the schematic as below.
Based on the reference materials, when enable the offline open load diagnostic, the SHx=SHy=1/2PVDD if there is no fault(no short or open load).
But the feedback from customer is that both the SHx and SHy voltage are 5.6V no matter the PVDD value is in each voltage level of 9V-16V. It seems can not meet the description of spec(SHx=SHy=1/2PVDD).
Could you please give some comments for this case?
Thanks!
Ethan Wen