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DRV8840: abnormal heat of chip occurs

Part Number: DRV8840

Hi team,

Here's an issue from the customer may need your help:

The device outputs and connects 104 capacitors on OUT1, OUT2, drives at 25 KHz, 80% duty cycle, circuit around 1A. Why the chip would have abnormal heat condition?  The chip does not heat up at 100% duty cycle. 

Could you help check this case? Thanks.

Best Regards,

Cherry