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MCF8316AEVM: Motor does not spin

Part Number: MCF8316AEVM
Other Parts Discussed in Thread: L293D

Hello team,

My customer is facing an issue during ESSENTIAL CONTROLS on GUIDED TUNING SETTINGS.

<Issue>

Motor does not spin through I2C control.

Motor spin a few seconds through the potentiometer. Then motor stops and nFault LED turns on.

<Situation>

- GUI can perform "Read All Resisters". So the connection between GUI and EVM should be OK.

- When nFault LED turns on, GUI does not display the result on "FAULT STATUS".

- Even if "Auto read motor status" and "Auto read fault status" are disable, the situation is not changed.

(I referred https://e2e.ti.com/support/motor-drivers-group/motor-drivers/f/motor-drivers-forum/1093982/mcf8316aevm-motor-stop-running-after-few-seconds)

- The customer is using the latest GUI on TI.com. And I placed order of the EVM on 05/09/2022 by TI.com. The customer is using the EVM board.

Please let me know if you need more information.

Best regards,

Shotaro