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DRV10983EVM: GUI & Labview install

Hailiang Zhang
Expert 4725 points
Part Number: DRV10983EVM

Hi Team,

After I install DRV109xx EVM GUI, I see the notice shown in Fig.1. I install the 64bit 2022 Q3 version, 64bit 2014 SP1 version. But I still cannot run the GUI. Could you pls help? Thanks. 

Fig.1:

Fig. 2:

Regards,

Hailiang

  • 0
    TI__Mastermind 18916 points

    Hi Hailiang, 

    Thanks for posting to e2e motor drivers forum - 

    I've assigned this thread to a team member, and we'll aim to provide a response around Nov 8th 

    (A few team members are out-of-office currently, so we'll support this request as soon as we are able to) 

    Best Regards, 
    Andrew 

  • +1
    TI__Mastermind 24405 points

    Hi Hailiang,

    Apologies for the delayed response.

    The DRV10xx GUI software is only compatible with LabVIEW Run-Time Engine 2014. It looks like you have installed a higher version of the Run-Time Engine which is not compatible.

    Please download the 2014 Run-Time Engine from the link below: www.ni.com/.../download.labview.html

    Note, the 2014 Run-Time Engine is compatible with Windows 10.  Please uninstall the DRV10xx GUI Software, then install the 2014 Run-Time Engine, and finally, reinstall the DRV10xx GUI software.

    Regards,

    Vishnu

  • 0 in reply to Vishnu Balaraj
    TI__Expert 4725 points

    Hi Vishnu,

    It is ok.

    I I tried LabVIEW Run-Time Engine 2014 (64bit) and it failed. The 32-bit version is compatible.

    Regards，

    Hailiang