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DRV8718-Q1: question about INX PWM control inputs duty cycle

Part Number: DRV8718-Q1

Hi team,

My customer said for the INX PWM input signal, if they set duty cycle to 10% or 20%, the half-bridge gate drivers can't output and is always low. If they increase the duty cycle ≥30%, the gate drivers output is fine.

Could you please help to explain? Is it normal?

Thanks!