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DRV8452: DVDD output

Part Number: DRV8452

Hi team,

My customer is connecting DVDD to VCC, when he removed the caps for DVDD and VCC pins, he found the output of DVDD became 4.2V, but before that it was 5V. 

Then he implemented the caps again and restarted the IC but the DVDD output remained 4.2V.

What could be the reason of this behavior?

Best,
Zeming