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DRV8873HEVM: EVM Fault and thermal

Part Number: DRV8873HEVM

Tool/software:

Hi Team,

when customer test the EVM, at start, EVM report this fault. Do you have any idea about its meaning?  how to solve it? 

Besides, why EVM need so large heat dissipation, customer can't build so large heat dissipation due to area limitation. Can you share the smallest requirement about the heat dissipation area? Thanks!

Rayna