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BOOSTXL-DRV3245AQ1: Serial port page says No device selected

Part Number: BOOSTXL-DRV3245AQ1
Other Parts Discussed in Thread: TMS570LS1224,

Tool/software:

Hello,

I'm using the BOOSTXL-DRV3245AQ1 EVM with TMS570LS1224 LaunchPad development kit.

The GUI cannot detect the com port. I tried a different PC too, still doesn't work.

My mail: sohail.ahmed@hlcompany.com

Please check the attached image.