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MCT8316AEVM: Board disconnects from GUI when motor start spinning

Part Number: MCT8316AEVM
Other Parts Discussed in Thread: MCT8316A,

Tool/software:

I am using MCT8316A_GUI v1.1.4 to set up the MCT8316AEVM board for controlling a VCI 11000 KV Motor VCI SPARK 1102 MOTOR-11000KV/13000KV/21000KV(2PCS) - VCI HOBBY. With the default settings, the board does not spin the motor, so I tried inputting motor's parameters and increasing the PWM frequency to troubleshoot. As I gradually increased the frequency, the motor was able to spin, but as soon as it started spinning, I encountered connectivity issues—the board automatically disconnected from the GUI. Attempting to reconnect did not resolve the issue, as the connectivity problem persists whenever the motor is running. I have observed this same behavior with several high KV drone motors: increasing the PWM frequency allows the motor to start spinning, but the board disconnects from the GUI as soon as it does.

I have attached the motor parameters, hardware board connection setup, and a screenshot of the connectivity issue. Could you please advise on possible causes for this issue? Thank you.