90 Day Evaluation License Issue

Bryan Anderson

Other Parts Discussed in Thread: CONTROLSUITE, DRV8312

I purchased a DRV8312-C2-KIT for learning and evaluation in November 2012.

The distributor supplied the kit with links to download the outdated CCS version 4, so I upgraded CCS to version 5 (beta evaluation) and I was coerced by the licensing into obtaining a 90 day evaluation license.

This license expired in May 2013 and I am now no longer able to use the kit.

The DRV8312-C2-KIT was supplied with a Piccolo F2803x ISO Control Card (CC2803x ISO REV1.3) that supports the XDS100, therefore it should be possible to continue to use the kit for learning and evaluation of CCS using the Bundle/Dev Kit License.

How do I get someone in TI to change the licence in myRegisteredSoftware from a 90 day evaluation license which has expired, to the correct license which I believe to be the Bundle/Dev Kit option?

I have directly contacted several TI personnel and the distributor, but they have all simply told me to refer the issue to TI Technical Support. To date, TI Technical Support have not been able to resolve this issue.

Could someone please advise how to proceed.

over 11 years ago

0 ChrisClearman over 11 years ago

TI__Guru** 119500 points

http://processors.wiki.ti.com/index.php/Download_CCS

I would just install a new version, you have unlimited access since you are using XDS100 JTAG (on the controlCARD). Those projects in the kit (in controlSUITE for latest) were build with CCSv4. You can migrate them to CCSv5 relatively easily....5 is a much better IDE than 4.

With the DRV8312 Rev D EVM you can also use TMDSCNCD28069MISO to try InstaSPIN-FOC and InstaSPIN-MOTION.

0 Bryan Anderson over 11 years ago in reply to ChrisClearman

Prodigy 70 points

Thanks for the reply.

I attempted to do this a couple of months ago, but couldn't uninstall CCS v5 (beta). So today I shall clean build a new Windows XP environment (probably for the last time ever!) and then install latest CCS and hopefully this will get round this (.....) issue, and this will give me a base environment to move forward.

And yes, I will be definitely ordering the parts for the InstaSPIN-FOC and InstaSPIN-MOTION just as soon as I a get working CCS system.

0 Bryan Anderson over 11 years ago in reply to Bryan Anderson

Prodigy 70 points

http://processors.wiki.ti.com/index.php/Download_CCS

The Download CCS Version 5.5.0.00077 for Windows link just spins "waiting for www.ti.com...". I'm using Chrome, and the same thing happens with IE8.

Can someone confirm that the service is live.

Is it the same domain as my.TI, or do I have to create a separate account to download?

Could CCS download site think I'm unfriendly and have timed me out? (various other people have done this to me already today).

Sorry to ask mundane questions, but this issue is really hurting and I need to get things moving.

0 RE over 11 years ago in reply to Bryan Anderson

TI__Mastermind 20985 points

Bryan, sorry to hear of this problem. It works for me. It uses the same login as my.TI accounts. Try deleting your browser cache, because that cache affects what the following webpage displays, and I've seen it make a difference.

Best regards,
RE

0 ChrisClearman over 11 years ago in reply to Bryan Anderson

TI__Guru** 119500 points

I'm actually seeing the same issue (not on TI campus today, but behind our VPN). Browser stalls at

I have an email into the CCS team...

0 RE over 11 years ago in reply to Bryan Anderson

TI__Mastermind 20985 points

Bryan, I uploaded the 3MB file to my Google Drive to get you running:

[link]

0 Bryan Anderson over 11 years ago in reply to RE

Prodigy 70 points

OK - got the the 3MB file from your Google Drive.

Thanks, that's appreciated.

0 Bryan Anderson over 11 years ago in reply to Bryan Anderson

Prodigy 70 points

The new Windows XP environment is built and I've installed the latest CCS, so far everything looks good and tomorrow (later today!) I'll compile a project and test the new build.

Thanks once again for everyone's assistance.

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90 Day Evaluation License Issue