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DRV2604L does not work with LiPo Battery, only on USB. Being used with TPS6720 for charging.

Other Parts Discussed in Thread: DRV2604L, TPS65720

Hi,

We are currently using the drv2604L for driving an LRA motor and it seems to work when our boards are working off of USB power.  When we either have our LiPo battery connected to the board or when we are just working off of the battery, the haptics stop working.  We have checked the power at the VDD and the VREG pin and they seem to be stable so it seems like the driver is getting power.  We have also confirmed that the EN pin toggles high when we use the drv as well.  The only thing that may happen is that the supply voltage when working from USB power is 4.4V and when working purely off of battery goes down to 4V.  We are currently using the TPS6720 to provide the regulated voltages for the rest of the board and as the battery charger.

We've checked the I2C communication on a logic analyzer and the device appears to provide a NACK when we send the slave address for the drv.  According to the datasheet we waited more then 500us to make sure the device was in standby mode and then we turned off standby mode and tried to write and read data and nothing happened.

I can't tell if there is any real hardware issue.  Is there some kind of system issue?

Thanks,

Sangeet