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DRV8824: the issue of driving

Part Number: DRV8824


Drive a stepping motor. working voltage is 12v,  1 second between  running forward direction and backward direction  

1.   forward direction  : 500 pulse

2.   backward direction   : 500 pulse,

3.    running forward direction and backward direction  go through   20  cycle,   

    finally, It is more than 1 mm from the origin.

what caused this problem? 

Looking forward to your reply, thank you very much!