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BOOSTXL-DRV8323RS: Motor drive torque problem

Part Number: BOOSTXL-DRV8323RS
Other Parts Discussed in Thread: DRV8323

I have been trying to drive a 36V MOOG motor BN17-15AA-03LH with gear of ratio of 75.  The motor has 4 poles.  I setup the evaluation board to 6X PWM since 1XPWM didn't move the motor.  The ramp rate delay is set to 100 cycles and the PWM is set to 10KHz. 

Just driving the motor alone without gear is okay but it has a hard time to drive with gear.  Reverse didn't work at all.

I believe there is something to do with Hall Effect sensors.  Please help.  Thanks.

David Lam

Honeywell Aerospace

206-664-1671