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DRV8353RS-EVM: GUI install issue: composer Runtime

Part Number: DRV8353RS-EVM
Other Parts Discussed in Thread: DRV8353

Hi,

Regarding the DRV8353RS-EVM GUI, I have two questions:

1. Accroding to "DRV8353Rx-EVM GUI User’s Guide" chapter 2.1, the install file name is "Setup_DRV8353Rx-1.0.0_EVM.zip", but I can only find " DRV8353RS/H-EVM GUI (Rev. A) ". Is this file the EVM GUI described in user's guide ?

2. I tried to install  DRV8353RS/H-EVM GUI (Rev. A) , and encountered GUI composer runtime issue. Then I tried the method decribed in https://e2e.ti.com/support/motor-drivers/f/38/t/453557?pi320995=2#pi239031350=2, but following error occured:

How shound I solve this problem ?

Thanks.

BR/Wang Peng

  • Hi,

    Log file as attached:

    Log started 07/29/2019 at 17:30:13
    Preferred installation mode : win32
    Trying to init installer in mode win32
    Mode win32 successfully initialized
    [17:30:18] command line arguments 
    [17:30:18] zipfile name is now install_image_DRV8353Rx.zip
    [17:30:18] Installing C:\Users\PengWang\Desktop\slvc737a\install_image_DRV8353Rx.zip
    [17:30:33] run time version required: 7 0 0
    App Version: 1.0.1
    
    [17:30:33] install.xml variables: DRV8353Rx/images/app-icon.ico DRV8353Rx/installer/installerTopBanner.gif DRV8353Rx/installer/license.txt DRV8353Rx/docs/readme.txt DRV8353Rx/docs/readme.txt 1.0.1
    [17:30:34] Using  
    [17:32:12] Found DRV8353Rx: false
                             C:\ti\guicomposer\runtime/gcruntime.v7/uninstall_DRV8353Rx
                             
    [17:32:12] gc_version installed:   
    [17:32:12] gc update required? false
    [17:32:12] 
    uninstall_gc_first: false
    gcversion: 
    install_gcruntime: true
    
    
    [17:32:14] download selected [download_gcr] 1
    [17:32:37] file selected [local_gcr] C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe
    Executing C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe --mode unattended --unattendedmodeui minimal --prefix "C:\ti" --runtime "C:\ti\guicomposer\runtime/gcruntime.v7"
    Script exit code: 1
    
    Script output:
     There has been an error.
    Unknown option: --runtime
    Use --help to get a list of valid options
    
    Script stderr:
     Program ended with an error exit code
    
    Error running C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe --mode unattended --unattendedmodeui minimal --prefix "C:\ti" --runtime "C:\ti\guicomposer\runtime/gcruntime.v7": Program ended with an error exit code
    [17:32:45] Local gcr: C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe
    [17:32:45] gcversion =  
    [17:32:52] file selected [local_gcr] C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe
    Executing C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe --mode unattended --unattendedmodeui minimal --prefix "C:\ti" --runtime "C:\ti\guicomposer\runtime/gcruntime.v7"
    Script exit code: 1
    
    Script output:
     There has been an error.
    Unknown option: --runtime
    Use --help to get a list of valid options
    
    Script stderr:
     Program ended with an error exit code
    
    Error running C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe --mode unattended --unattendedmodeui minimal --prefix "C:\ti" --runtime "C:\ti\guicomposer\runtime/gcruntime.v7": Program ended with an error exit code
    [17:32:59] Local gcr: C:\Users\PengWang\Desktop\gcruntime-2.0.6-windows-installer.exe
    [17:32:59] gcversion =  
    Cannot delete file C:/Users/PengWang/AppData/Local/Temp/bitrock_installer.log
    Cannot delete file C:/Users/PengWang/AppData/Local/Temp/bitrock_installer_29940.log
    

    BR/Wang Peng

  • An expert has been notified and will be back in office on 07/30 to help you with this.

  • Peng,

    Can you try this on a different PC?

    Regards,

    -Adam

  • Hi Adam,

    I tried to install the GUI on my collegure PC, the error is same :(

    BR/Wang Peng

  • Peng,

    Please use this page to download the latest Gui Composer Runtime, I don't believe you are downloading the correct version currently.

    http://processors.wiki.ti.com/index.php/Category:GUI_Composer#GUI_Composer_Runtime

    Regards,

    -Adam

  • Hi Adam,

    I tried to install GUI Composer Runtime (CCS v6.1.1): Download on Windows OS and runtime directory is not found in installation folder as following:

    Would you suggest which version in your link shoud I use ?

    BR/Wang Peng

  • Hi guys,

    Do you have any suggestion ?

    BR/Wang Peng

  • Peng,

    What is the error you receive when using the "Download from Web" option when the original DRV8353 installer tries to install the GUI composer runtime?

    Regards,

    -Adam

  • Hi Adam,

    The error is as following:

    BR/Wang Peng

  • Peng,

    Please confirm that you are connected to the internet and not behind a firewall. Is there another network connection you can try?

    Regards,

    -Adam

  • Hi Adam,

    After serveral attempts at home network, the installation is success finally, the problem may related to proxy exist at office network.

    Thanks.

    BR/Wang Peng