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BQ27220EVM-744: BQ27220EVM-744 prompts ERROR NAK during programming

Part Number: BQ27220EVM-744
Other Parts Discussed in Thread: BQ27220, EV2400

we changed the battery capacity and battery voltage from BQ studio, and then generated a programming file, and then connected the EVM of BQ27220, battery, and EV2400. Through Launch Smartflash Software, we can connect to the EVM of BQ27220 normally. After clicking the program, A dialog box prompting to connect 7.4V will pop up. Manually connect the 7.4V voltage, but the programming still cannot be completed.