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UCC5870QDWJEVM-026: EVM GUI Not Working

Jacob Wyrick
Expert 8385 points

Part Number: UCC5870QDWJEVM-026

Hi team,

My customer are working with the UCC5870QDWJEVM-026 EVM and are running into a Runtime Installation Error when they try to run the GUI. They have installed the latest runtime as linked below.

Version7.4.1 GUI runtime:  https://software-dl.ti.com/ccs/non-esd/gui_composer/runtime/gcruntime-7.4.1-windows-installer.exe

We have tried uninstalling the UCC5870 EVM GUI and reinstalling with the default driver path, but keep getting the error shown below. 

Any ideas on what to try?

Thanks,

Jacob